Testimonials for hostek.comSubmit a testimonial
Excellent! I have been a web designer ever since there were web designers. I have been through a lot of hosting companies and was so frustrated that I set up my own web server. I was completely happy with that for the last 4 years. However, now that my customer base has grown and the sites I host have become more popular, I was in need of much more bandwidth than my local ISP could offer. After 2 horrible experiences with hosting, I came across HOSTEK. I did a little digging and of all the hosting companies I checked out, Hostek was the only one I found that offered the features I needed AND had an A+ rating at the Better Business Bureau Online. So I gave them a shot. After only dealing with Hostek for 2 hours, I was impressed with the extremely quick tech service I received as well as the super user friendly hosting control panel. Within 3 hours all my sites were moved over and working (it took longer than that just to talk to a live person at one of the other hosting companies.)KUDOS to Hostek and Thanks
I've been with HostTek for almost a decade. All I can say is great job! I almost never have an outage, and when there is a rare problem I get very prompt service. They work with me even on the most obscure requests. Customer service is very capable and responsive.
Best Customer Support
I want to make sure you all know that I have received nothing but the best customer support from Hostek. It is better than any customer support I have received from any other company in any other industry. You are always prompt, thorough, accommodating, and patient. Glad I switch from GoDaddy.by Robert
People are always willing to speak up when it comes to bad service, but few do when it comes to good! Let me just say that so far my experience with your company have been nothing but outstanding! Extremely quick support those guys deserve a raise hands down! They helped me deal with a third party vendor that was giving me nothing but headaches and better yet never said it was the scripts fault, they executed every step as requested. I have nothing against my old host very effective packages and can execute on many levels but I truly needed a cold fusion host with experience in CF. Your company might offer less in terms of space and bandwidth, but it's true what they say you get what you pay for! And if you want 1st class support it's worth every penny. Keep up the great work and you've set the bar high on this one! UPDATE: 3 Months later and still the same outstanding support! Nothing has changed since day 1 couldn't be more satisfied!
The support staff at Hostek is the best I've ever worked with. They are responsive and energetic. Whenever I have a problem, I can count on them to get to the root of it. They keep an open mind, and if it calls for it, they perform code testing. I trust my web sites in their capable hands. In particular I would like to thank Cameron, David, Alex, Ch ris and Jon. Give these boys a raise!
by Cathy Shapiro
Hostek is the best web host I have ever worked with, by far! Knowledgeable, fast support, and great up-time! I won't go with anyone else!
by Matt Pritchett
At first I only needed ColdFusion hosting. Then after adding a couple of domains I decided to upgrade because I was so pleased. Great customer support and usefull backend tools included. Only good things to say.
by Seth T
Hostek is the best Hosting company I have dealt with in 10 years as a web designer. Great support and excellent hosting.
You guys are rock stars!
I am a full time graphic designer and developer in my day job and I run my own development firm in the evenings. I just wanted to let you know how much of a great job you guys are doing. Coming from a guy who is primarily a Coldfusion developer, it is really REALLY hard to find a reliable and easy to use solution to meet my clients hosting needs. Not only are you guys affordable, but your user interface dashboard is incredibly intuitive and makes setting up database structures and datasources a snap! Also, when I have a client who wants something other than Coldfusion, you guys deliver with robust setups in PHP and ASP.net. SIDE NOTE: You guys happen to be one of the only hosts that actually stay current with your Wordpress versions. I've had to transfer 3 clients from other hosts over to you guys. Just for the simple reason that they did not support the latest version of Wordpress, so cudos! You guys really deliver a great solution with no downtime and is very much appreciated! In a field where my integrity rides on how well a clients website performs, I am happy to have such a reliable source backing me up every step of the process. Thank You! You guys are still the best host out there, and trust me I've worked with A LOT of crap hosts!by Tyler Jones
Happy Customer! I know by reading other reviews that this has been said before, but I believe it is worth repeating over and over. We've been with Hostek since 2006. Though it has had some major changes, it is still the best value for your money in web hosting. The support staff is always quick to respond to our questions and requests. The down-time is minimal, whi ch is a BIG plus for us. Hostek is just a great company with quality hosting and services. We would recommend them to anyone. In fact we have! There banner appears on every page of our websites.
by Pamela Gher Jackson
I've been in the computer business since 1981. I project managed Intels foray into web hosting. Your support turnaround, lack of really dumb questions in response to tickets and so on, well you're all just a class act and it's what all your competitors ought to be aiming for. Been with you a year or so now and every time we've needed assistance I've got a response before my next birthday that dealt with my issue, first time, every time. (Morris F. Jun 13, 2010)
Hey you guys are awesome. Thank you so much Brian, just amazing how one misplaced line of code can hold a whole person up. Needless to say I am cheesing right now. Thanks for taking the "Time" and "Wanting" to find the problem and resolve it, Your findings and fixing the problems for me has made me respectful to you and your team and please let them know that. I am very happy I came on board because no other company would really help me. It really wasn't hard to fix and I have learned something. You didn't let me give up and I would recommend others to your site. (Jesse C. Jul 4, 2008)
I love you guys! I've tried many web hosts over the years and you guys are in a league of your own. The support is phenomenal. I ALWAYS get a ridiculously quick response to absolutely any questions or concerns I have (which are rare). Your support staff is always helpful and will go above and beyond without a hint of aggravation. Thank you for your fantastic service and for offering your hosting plans at incredibly affordable prices. Thank you so much! (Staci C. Sep 11, 2008)
Hosting has been reliable and when there are issues, there's always been fast response. Your service is hard to beat! Over the past year I registered 3 new sites and have not been dissappointed! I'm notified in person via email AND phone call when domains are up for renewal which is greatly appreciated!! Service is exceptional and I would highly recommend to anyone looking for hosting. The monthly hosting fee is cheap; the service is priceless! (Brian B. Oct 5, 2008)
I must say, I have been developing sites since 1996 and I have been through ALOT of web hosts in that time. And, after only 1 day with you, I can already see your staff not only offers intelligent, prompt service, you actually care and take action.... wow, just wow... Every positive word in your testimonials is true. Thanks so much. (Anthony Nov 12, 2007)
Wow, you guys just saved my life! I can't even imagine how long it would have taken me to setup that database again. Your support, and your services all around, are by far the best! Add to that you upgraded to ColdFusion 8 almost instantly, and I can't think of anything you don't offer that I could ever need! Keep up the good work. (Al R. Nov 8, 2007)
I've said it before, I'm saying it again. You guys are the best! I've dealt with other hosting companies so I can compare. Your tech support is prompt, courteous, and thorough. (Tom Romeo Sept 28, 2007)
[I] was just reading your testimonial page, and based on our experience over the past few months as we moved almost all of our web sites over to you (more coming soon), most of those statements were truly "Under stated" rather than exaggerations. We've had ZERO complaints about your service, and hundreds of reasons to complement you. Your name is definitely on our Christmas list of good vendors. (Lee Besing July 11, 2007)
I run a web development company and deal with many web hosts and you are by far the best I've used. The service itself is super, but what sets you apart is the support team. I can't say enough about them. They are professional, responsive and knowledgeable--this is what makes the difference between web hosting and good web hosting. (P.F.)
I have never had such great and fast support from any other service provider! Each time I placed a support ticket, it was resolved in a flash! I am actively advertising your server to every one I talk to who is looking for a hosting service! (Pat D.)
You have already in 1 week outdone any other hosting company I've ever used. Companies today use the word "solutions" as a marketing tool and through the years the meaning has been forgotten. You guys are definitely showing the true meaning of it. I just want others to know that there is still a company with values. (J.M.)
I would like to tell you that I have been with 7 hosting companies and this one is by far the greatest. When our site gets big, we will definately remember you. I would also like to show my gratitude by putting on a banner at no charge for your company. I own 7 other sites and plan to move each of them to you. (J.M.)
My webmaster says that you guys are the most considerate, polite, and helpful people he has ever worked with. Hats off to you! (P.M.)
You guys never cease to amaze me at how great your customer service is. Keep up the good work, this is what a hosting company SHOULD be! (J.K.)
So far your service has showed by far the best tech support of the 3 hosting companies I've tried. I'm really happy with it. (R.K.)
You all are fast! One more reason that I will refer all my friends to you!!! (D.M.)
The support I receive from you guys is excellent and I would recomend you to everyone. Your service does not reflect your monthly fees. I have never received the same service and promptness from other web hosts at twice the cost. (J.)
I've referred people to you. I have never been more confident in referring anyone to any other service. (J.M.)
Thanks for the follow-up to check back with me. I work as a help desk engineer... and this is the kind of support every support orginization should strive for. This is the kind of support that will make me keep my site with you for years to come. (J.D.)
Once again i am soooooo happy with the fast service and great response time your company has. I am so glad I was lucky enough to choose a webhost that is so committed to their customers. It's definately a nice thing to have a friend on the web. thanks again for everything and keep up the good work! you guys are the best! (C.M.)
This is the first time I have set up a site that wasn't hosted by Geocities... AND WHAT A DIFFERENCE!. My site went up correctly, the first time. Your e-mail responses are lightning fast and you always answer my question right the first time. You have a customer for life! (W.C.)
You guys are so fast! I am going to recomend you to everyone I meet that needs a host, you rule! (D.M.)
Thanks for the swift and nice reply. Best support I have ever encountered. With my previous host, I was used to having to sometimes wait days to get questions answered and problems resolved. This is wonderful. (T.C.)
I want to let you know that I have found your support staff to be very helpful during the setup of this site. I've been very impressed with your response times and quality of information. I've worked with many so-called "support staffs" over the last 5 years and have been (to be kind) not impressed with nearly all of them. Your effort to truly provide service is very appreciated - I wish the rest of the ISPs were half as helpful as you and your staff has been (M.)
I've been very impressed with the services you have provided me with so far. As far as I know, my e-mail or web hosting has not gone down at all since I signed up. I want to commend you on the job you all are doing and thank you for running a first-rate hosting service. (W.W.)
Thank you so much for always returning my emails promptly. I have used 3 different ISP's for my website and never have I had such prompt service to emails. (A.M.)
Your company's customer service and support is 100 times better than my last hosting company. You guys Rock! Thanks. (John)
I can't believe it... I am still in shock it started about 2 days ago I needed a host. I looked around and nearly signed up to WiredHosting then I found your site in a search, all the features you had made me think it was a load a bull so I clicked on the online chat and chatted with a very nice guy. I took about 30 Minutes of his time but he explained it all and I was happy to sign up. I read all the other peoples responses to your site and thought it might just be the good sections cut out and the bad ones hidden but I was wrong... Today I sent a support email. By the time I had checked for a response it was completed. No joke - about a 2-3 minutes turn around....!!! ALL I CAN SAY IS KEEP UP THE EXCELLENT SERVICE AND I AM VERY IMPRESSED! If I can convert anyone over I will.... (M.P.)
Man, if you guys were any quicker you'd be reading my mind and making changes before I could even ask! (J.D.)
Thanks a lot, you guys are the best host I've ever had!!!!! (and I've been through 7 now in less than four years!!!!) (J.K.)
Hey... I must say, if this kind of service keeps up, I wont know how to cope... I am used to having to beg, remind, beg some more - the whole 9 yards. Thanks!!! (B.W. (reseller))
Thanks for being there when I need help. I would say that's what I like most about you. It's not so much the package and the price, that's good too, but its the service and support that really makes you guys great! (J.S.)
Are you a real person or a robot? It amazes me how quick you people respond to needs of your customers. I have never received better service. Glad to know you never sleep. Thanks again. (R.K.)
I WANT TO PUT THIS IN CAPS, BECAUSE IT IS SO IMPORTANT... I HAVE NEVER RECEIVED BETTER SERVICE AND QUICK RESPONSE TO EMAILS AND PATIENCE WITH MY IGNORANT REQUESTS THAN I GOT FROM YOU!!!! ...WE WILL MAINTAIN A LONG HISTORY TOGETHER!!!!! (W.B.)
I want to say now that I have been extremely pleased with your high level of service so far in only a week or so, you have already exceeded my last hosts level of CS (customer service/support). I will be transferring my other 2 domains to you. (D.)
I believe with out a doubt this is the best web hosting company I have ever used. You are very nice, courteous, and go out of your way to help people out. Keep up the good work. (D.S.)
I will definately send people your way. For the price and service that you guys offer, you have the best deal going. (R.M.)